Business Consulting

HUMAN RESOURCES CONSULTING

• Hire For Attitude and Train For Skillls Recruitment Programs
• Attracting, Interviewing, Retaining Employees

• Pre-Employment Assessments - Design and Customize in-house applicant attitude/work style assessment tools

• Reference Investigation Services

• Job Descriptions & Competencies Validation Certification Services

• Policies & Procedures and Employee Handbook Manuals

• Orientation & Mentor Program

• Effective Performance Review Programs

• Positive Progressive Disciplinary Program

• Compensation & Benefits Programs

• Satisfaction and Recommendation Questionnaires and InterviewSurveys

• Employee Relations and Leadership Coaching

CHANGE MANAGEMENT CONSULTING

• Change is the one constant everyone experiences.  As a behavioural expert I work with individuals and organizations in not only accepting change but embracing it and maximizing on the opportunities that exist within change.
  
• Liaison between all levels of management and employees to open two way communication, innovative solution recommendations and implementaiton.
  
• Extensive coaching with management to assist to address any fear and uncertainty associated with change that may create unrest within the team or morale.  The effects of on-going coaching will naturally improve sales, service, productivity, communication, relationships with employees and supervisors and overall results as a whole by improving Leadership / Management skills and relationships with employees.
  
• A thorough needs and issues assessment (SWOT analysis) performed to assess the most suitable and advantage methods and timeframes to launch the change management program.
  
• Management and all supervisors were coached to improve ability in handling difficult situations, communication and motivational skills, employee morale, productivity, external perceptions, and overall results.

SALES CONSULTING / COACHING / TRAINING
Sales program includes, but not limited to, the following components based on my book Lifestyle Selling for Women:

• What is Selling? Facilitate the Buying Process
• Skills/Traits Successful Sales People Have
• SWOT Analysis - What Makes You Different From Your Competition?
• USP – Unique Selling Proposition
• Know Your Ideal Niche Parameters
• Build Your Interaction Questionnaire of 4 Key Questions
• 6 Levels of Interest in the Buying Process
• Customizing 9 Methods of Inspiration in the buying process for your company
• Sales Presentations
• Over 30 Tools/Techniques to Closing the Sale and Handling Objections
• Internal and External Customer Service Excellence
• Prospect Management
• The Mathematics of Sales
• Dress for Success
• Factoring in Genders in the Sales